Information in mental health: qualitative study of mental health service users.

Abstract in brief

• The study found that mental health service users often experience a lack of information, which they associate with feeling disrespected by professionals, and they tend to do their own research to understand their conditions.
• Stigma about mental health issues discourages many from seeking information, but there is a strong desire among users for explanations that relate mental health problems to physical health and for shared experiences to foster hope and understanding.
• The findings suggest that mental health services should promote more balanced, collaborative relationships between patients and professionals, recognizing the importance of peer experiences as valuable sources of information and support.]