Using Intern-Led Quality Improvement to Reduce Readmissions for Specialty Service Patients Within an Academic Medical Center.

Abstract in brief

• The study found that intern-led postdischarge follow-up calls are an effective and feasible way to reduce unplanned hospital readmissions, especially when combined with nurse follow-up.
• Interns successfully made 838 calls within 72 hours after discharge, and their efforts, along with timely nurse follow-ups, significantly lowered the risk of patients being readmitted unexpectedly.
• Using interns for initial patient contact helped improve follow-up call success rates and proved to be a practical alternative to nurses, ultimately contributing to better patient outcomes and more efficient use of clinical resources.]