Publications by authors named "Hay Derkx"

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'Quod scripsi, scripsi.' The quality of the report of telephone consultations at Dutch out-of-hours centres.
Hay Derkx, Jan-Joost Rethans, Arno Muijtjens, Bas Maiburg, Ron Winkens

Qual Saf Health Care· December 2010

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Quality of communication during telephone triage at Dutch out-of-hours centres.
Hay P Derkx, Jan-Joost E Rethans, Bas H Maiburg, Ron A Winkens, Arno M Muijtjens

Patient Educ Couns· February 2009

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New methodology for using incognito standardised patients for telephone consultation in primary care.
Hay Derkx, Jan J Rethans, Bas Maiburg, Ron Winkens, Andre Knottnerus

Med Educ· January 2009

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Quality of clinical aspects of call handling at Dutch out of hours centres: cross sectional national study.
Hay P Derkx, Jan-Joost E Rethans, Arno M Muijtjens, Bas H Maiburg, Ron Winkens

BMJ· September 2008

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Assessing communication skills of clinical call handlers working at an out-of-hours centre: development of the RICE rating scale.
Hay P Derkx, Jan-Joost E Rethans, J André Knottnerus, Paul M Ram

Br J Gen Pract· May 2007

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